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Sous the cat looking for a missing share link
If a collection or shopping list link opens to This link is no longer available. Ask the owner to send a new private link., the link itself no longer works. This is not a problem with your account.
  • The owner turned off sharing / collaboration.
  • The owner created a new link. The old link dies.
  • The link is expired or unknown.
If you already joined in the app before the owner created a new link, you keep access. You only need a working link again if you never joined, you left, or the owner removed you.

What to do

Ask the owner to send a new private link. Open it in the app, sign in, and join again. Owners can turn sharing back on, change Allow editing, or copy a new link from Share on the collection or list they own. See Shared collections and Share a shopping list.

Still need help?

If the owner sent a fresh link and it still doesn’t open, contact support and include the link if you can.
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