
Why the link stopped working
- The owner turned off sharing / collaboration.
- The owner created a new link. The old link dies.
- The link is expired or unknown.
What to do
Ask the owner to send a new private link. Open it in the app, sign in, and join again. Owners can turn sharing back on, change Allow editing, or copy a new link from Share on the collection or list they own. See Shared collections and Share a shopping list.Still need help?
If the owner sent a fresh link and it still doesn’t open, contact support and include the link if you can.Related articles