Reinstalling the app won’t delete your recipes as long as you sign back in
with the same account afterward. Your recipe collection lives in the cloud,
not just on your device.
1
Force-quit the app and reopen it
The first thing to try is always a fresh start. On iPhone, swipe up from the
bottom of the screen (or double-press the Home button) to see your open
apps, then swipe Souschef away to close it. On Android, tap the Recent Apps
button and swipe Souschef off the screen. Then reopen the app.
2
Check your internet connection
Some features in Souschef require an active internet connection to work. Try
loading a webpage in your browser to confirm you’re online. If your
connection is slow or unstable, switching from Wi-Fi to cellular data (or
vice versa) can help.
3
Check for app updates
An outdated version of the app can sometimes cause unexpected crashes or
loading issues. Open the App Store (iOS) or Google Play (Android),
search for Souschef, and install any available update.
4
Restart your phone
A full device restart clears out temporary glitches that can affect apps.
Hold down the power button, restart your phone, and try opening Souschef
again once it boots up.
5
Delete and reinstall the app
If nothing else has worked, deleting and reinstalling Souschef will give you
a clean slate. Uninstall the app, then download it again from the App
Store or
Google
Play. Sign
back in with your account and your recipes will be right there waiting for
you.