> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trysouschef.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shared link says it is no longer available

> If a collection or shopping list link says it is no longer available, the owner turned sharing off, replaced the link, or the link is unknown.

<div className="flex justify-center my-8">
  <img src="https://mintcdn.com/nekonote-llc/BcXrpYebogiJHj6j/images/mascots/sous-looking-down.webp?fit=max&auto=format&n=BcXrpYebogiJHj6j&q=85&s=1e1ebb278f54b24cd250fe392e8fbd9e" alt="Sous the cat looking for a missing share link" className="help-illustration-sm" width="678" height="702" data-path="images/mascots/sous-looking-down.webp" />
</div>

If a collection or shopping list link opens to **This link is no longer available. Ask the owner to send a new private link.**, the link itself no longer works. This is not a problem with your account.

## Why the link stopped working

* The owner turned off sharing / collaboration.
* The owner created a new link. The old link dies.
* The link is expired or unknown.

If you already joined in the app before the owner created a new link, you keep access. You only need a working link again if you never joined, you left, or the owner removed you.

## What to do

Ask the owner to send a new private link. Open it in the app, sign in, and join again.

Owners can turn sharing back on, change **Allow editing**, or copy a new link from **Share** on the collection or list they own. See [Shared collections](/using/shared-collections) and [Share a shopping list](/using/share-shopping-list).

***

## Still need help?

If the owner sent a fresh link and it still doesn’t open, [contact support](/troubleshooting/contact-support) and include the link if you can.

***

**Related articles**

* [Shared collections](/using/shared-collections)
* [Share a shopping list](/using/share-shopping-list)
* [Contact Souschef support](/troubleshooting/contact-support)