> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trysouschef.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Souschef privacy FAQ: what we collect and how we use it

> Common privacy questions about Souschef answered — what data we collect, how it is used, and how you can manage your preferences.

Souschef is committed to your privacy. We believe you deserve clear, plain-language answers about how your data is handled — not walls of legal text. Below you'll find answers to the questions we hear most often. If you want the full details, you can always read our complete Privacy Policy.

<AccordionGroup>
  <Accordion title="What personal information does Souschef collect?">
    Souschef collects only the information you provide when you register for an account:

    * **First and last name**
    * **Email address**

    We use this to personalize your experience, enable you to sign in, and (if you choose) send you optional email updates. We don't collect payment details, location data, or browsing history.
  </Accordion>

  <Accordion title="Does Souschef sell my data?">
    No — Souschef does not sell your personal data, full stop. Your information is
    only ever used to operate the app, deliver emails you've opted into, comply
    with legal requirements, or protect our rights. It is never sold to or shared
    with advertisers or data brokers.
  </Accordion>

  <Accordion title="Does Souschef use cookies?">
    No. Souschef does not use cookies or any similar tracking technologies. We
    don't track you across other websites or apps.
  </Accordion>

  <Accordion title="How can I manage my email preferences?">
    If you opt in, Souschef may send you two types of optional emails:

    * **Survey emails** — occasional questions to help us improve the app.
    * **Marketing emails** — product news, announcements, and updates.

    You can turn these on or off at any time in the **Email preferences** section of the app settings. You can also unsubscribe directly from any email we send you using the unsubscribe link at the bottom. Note that essential account or security messages (like password resets) may still be sent when necessary.
  </Accordion>

  <Accordion title="How do I request my data or have it deleted?">
    You have two options:

    1. **In the app** — you can access, update, or delete your account and personal information directly within Souschef. {/* TODO: confirm exact menu path */}
    2. **By email** — send a request to [support@nekonote.co](mailto:support@nekonote.co) and include your name and account email address.

    We'll take care of your request promptly. See [Delete your Souschef account](/account/delete-account) for step-by-step instructions.
  </Accordion>

  <Accordion title="Is Souschef GDPR compliant?">
    Yes. Souschef adheres to the General Data Protection Regulation (GDPR) standards. This means you have the right to access, correct, or erase your personal data, as well as the right to object to or restrict certain types of processing. To exercise any of these rights, contact us at [support@nekonote.co](mailto:support@nekonote.co).
  </Accordion>
</AccordionGroup>

<Info>
  For the full Privacy Policy, visit
  [trysouschef.com/privacy](https://www.trysouschef.com/privacy).
</Info>

## Still need help?

Have a privacy question that isn't covered here? We're happy to help. Reach out to us at [support@nekonote.co](mailto:support@nekonote.co) or visit our [contact support page](/troubleshooting/contact-support).

***

**Related articles**

* [How Souschef stores your data](/account/data-storage)
* [Delete your Souschef account](/account/delete-account)